Emma Knox is an accomplished professional with extensive experience in channel programs and customer journey improvements across various sectors. Currently serving as the Global Channel GTM Lead at Cloud Software Group, Emma is responsible for the Channel GTM framework for strategic partners. Previously, Emma held roles at Citrix, including Director of EMEA Channel Programs, and Thames Water, where responsibilities included leading customer journey enhancement initiatives and implementing a customer-centric culture. Additional experience at Microsoft involved senior roles in sales and customer experience operations, significantly enhancing customer satisfaction. Emma's career began at Sun Microsystems and included project management at Hays DX and consultancy work at Lanner Group, demonstrating a strong foundation in strategic planning and operational excellence.
This person is not in any teams
This person is not in any offices