Adolfo Avendano Mora

Adolfo Avendano Mora has a diverse work experience. From 2019 to the present, they worked at Cloudbeds, starting as a Support Coach and eventually becoming the Customer Support Lead. In their role as Customer Support Lead, they supervised a team of 6-8 Support Coaches, conducted performance reviews, assisted with career development, and handled administrative tasks for the team. Adolfo also participated in the customer support hiring process. Prior to Cloudbeds, Adolfo worked at Citi from 2013 to 2018 as a Senior Learning Specialist. In this role, they administered the Learning Management System, created and managed web-based and instructor-led courses, assessments, and curriculums. Adolfo also established client relationships and managed complex projects.

Adolfo Avendano Mora earned a Bachelor of Business Administration (BBA) degree in Administration and Business Management from Universidad Metropolitana Castro Carazo. Adolfo studied at the university from 2014 to 2022.

In addition to their degree, Adolfo has obtained several certifications. These certifications include "Scrum: Advanced" and "Scrum: The Basics" from LinkedIn, both obtained in October 2022. Adolfo also completed "Google Data Studio for Beginners (2022)" in September 2022, "Learning Microsoft Power BI Desktop" in February 2022, "Finance for Non-Financial Managers," "Leading Projects," "Supply Chain and Operations Management Tips," "Careers in Supply Chain and Operations," "Implementing Supply Chain Management," "Inventory Management Foundations," "Job Skills: Supply Chain and Operations," "Lean Six Sigma Foundations," "Logistics Foundations (2015)," "Process Improvement Foundations," "Purchasing Foundations," "Quality Management Foundations," "Supply Chain Foundations," "Customer Service: Call Control Strategies," "Becoming Indistractable," and "Communicating Across Cultures" from LinkedIn, all obtained between May 2020 and October 2022.