Connie Quan

Connie Quan has a diverse work experience spanning multiple industries. Connie is currently working at Cloudbeds as the Director of Onboarding since November 2022. Prior to this, they held the role of Senior Manager of Onboarding at the same company from November 2021 to November 2022. Before joining Cloudbeds, Connie worked at NextGuest as an Account Executive - Client Success, where they managed hotel and hospitality client accounts and ensured the success of their website and digital marketing efforts. At MGM Resorts International, Connie served as the Social Resolution Manager, where they successfully managed the Expedia Real Time Feedback tool for 13 properties and improved guest response rates and response times. Connie also held the position of Leisure Sales & Marketing Manager at MGM Resorts International, where they managed important leisure clients and increased leisure production. Connie's earlier experiences include working as a Hotel Operations Manager at Bellagio and as an Assistant Front Desk Manager at ARIA Resort & Casino. Connie participated in various internship programs at ARIA Resort & Casino and Disneyland Resort, where they gained hands-on experience in different hotel operation departments and developed strong guest services and communication skills. Overall, Connie Quan has a strong background in hospitality management, digital marketing, and client success.

Connie Quan holds a Bachelor of Science (B.S.) degree in Hospitality Administration/Management from California State Polytechnic University-Pomona. In 2013-2014, they attended MGM Resorts and completed the Essentials of Hotel Management program. Additionally, they participated in the Bellagio Leadership & Development Program (LEaD).