Cloudbeds
Helena Sequeira possesses over two decades of experience in the hospitality and customer service industries. Currently serving as a Professional Services Specialist and Customer Coach at Cloudbeds since August 2021, Helena previously dedicated 20 years to British Airways as Worldwide Cabin Crew. Prior roles include Customer Service Agent at Swissport and F&B Operations Manager at First Leisure - The Riverside Club. Helena began a career in management as Duty Manager at Hotel Casa Domilu. Academic qualifications include a Bachelor's degree in Social Sciences with a minor in Psychology from Universidade Aberta, as well as a Postgraduate Degree in Communication and Positive Psychology from Universidade Católica Portuguesa, completed in 2023.
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Cloudbeds
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Cloudbeds is the fastest growing hospitality management software suite in the world, providing tools to manage properties of all types and sizes. Trusted by more than 20,000 hotels, hostels, inns, and alternative accommodations in more than 155 countries, the Cloudbeds suite includes a powerful PMS, a leading Channel Manager, and a conversion-driven Booking Engine. Through access to 300+ integrations available via the marketplace, Cloudbeds helps properties unify their operations, grow revenue, and automate workflows with confidence and ease. Founded in 2012, Cloudbeds has expanded to more than 400 people with local teams in 40 countries