Helena Sequeira

Helena Sequeira possesses over two decades of experience in the hospitality and customer service industries. Currently serving as a Professional Services Specialist and Customer Coach at Cloudbeds since August 2021, Helena previously dedicated 20 years to British Airways as Worldwide Cabin Crew. Prior roles include Customer Service Agent at Swissport and F&B Operations Manager at First Leisure - The Riverside Club. Helena began a career in management as Duty Manager at Hotel Casa Domilu. Academic qualifications include a Bachelor's degree in Social Sciences with a minor in Psychology from Universidade Aberta, as well as a Postgraduate Degree in Communication and Positive Psychology from Universidade Católica Portuguesa, completed in 2023.