Roberto Romera Bueno has a diverse work experience spanning multiple industries. Roberto is currently working at Cloudbeds as a Customer Success Manager, a position they have held since March 2022. Prior to that, they worked at Conekta as a Business Development Representative from January 2021 to March 2022.
In 2018, Roberto joined Hotel Mocambo Veracruz, where they held various roles. From August 2020 to January 2021, they served as the Gerente de ventas y operaciones, managing sales and operations. Before that, from November 2018 to August 2020, they worked in advertising and marketing, handling budget preparation, public relations, and campaign tracking. Additionally, from April 2018 to July 2019, they worked as an Asesor de ventas, focusing on commercial agreements, customer service, and client visits.
Roberto also gained valuable experience at OYO México, starting in July 2019. Here, they worked as a Business Development Manager until February 2020, responsible for customer support, hotel staff training, and problem-solving. From February 2020 to July 2020, they served as an Account Manager, handling customer support and problem-solving.
Earlier in their career, Roberto worked as a Recepcionista at Hotel Indigo Veracruz Boca del Río from January 2017 to July 2017, where they managed guest check-in and check-out as well as customer service. Roberto also had a brief stint as an Asistente de ventas at Hotel Real de Minas San Miguel de Allende from August 2015 to December 2015.
Overall, Roberto Romera Bueno has a solid background in customer service, sales, marketing, and business development, with experience in the hospitality and technology sectors.
From 2012 to 2017, Roberto Romera Bueno pursued their higher education at Universidad del Valle de México campus Veracruz. During this time, they focused on earning a degree in Tourism Business Administration with a specialization in Hotel Management.
March 1, 2024 - present
March, 2022