Bhagya Sridhara

Bhagya Sridhara has a strong background in technical support and customer operations, with experience at companies like Cloudera, Dell Technologies, and Wipro. Currently working as the Customer Operations Manager for the Frontline Technical Support Team at Cloudera, Bhagya previously held roles such as Sr. Escalation Manager at Dell EMC, Workflow Manager at EMEA Unified Storage Division, and Technical Support Engineer at Dell EMC Celerra and VNXe. With a Bachelor's degree in Computer Applications from Bangalore University, Bhagya has a proven track record of handling complex escalations and providing services to both internal and external customers.