Sebastian Sapeta

Sebastian Sapeta's work experience begins with their role as an IT Support Specialist at CloudFerro Sp. z o.o. starting in September 2021. In this position, they provide technical support for cloud solutions in the IaaS service model, handles system and cloud service-related inquiries as part of first and second-level support, and performs monitoring, performance testing, and manual tests on CloudFerro's cloud systems.

Prior to joining CloudFerro, Sebastian worked at Exorigo-Upos as a Service Technician from March 2020 to September 2021. Their responsibilities included on-site customer support, ticket-based task execution according to SLA parameters, diagnosing and repairing computer hardware and POS systems, as well as software installation, migrations, and hardware and network configuration.

Overall, Sebastian Sapeta has experience in IT support, troubleshooting, and hardware/software installation and configuration.

Sebastian Sapeta pursued their education from 2021 to 2024 at Wyższa Szkoła Informatyki Stosowanej i Zarządzania WIT w Warszawie. During this time, they focused on studying Informatyczne Techniki Zarządzania. Alongside their formal education, Sebastian also obtained several certifications. In May 2021, they completed the "Cybersecurity Essentials" course from Cisco Networking Academy. Additionally, in the same year, they also completed the "Introduction to Cybersecurity" course. In 2018, Sebastian obtained the "CCNA Routing & Switching: Introduction to Networks" certification. The earliest certification they achieved was the "Fundamentals of IoT" in June 2017. Moreover, in October 2022, they obtained the "ITIL® Foundation Certificate in IT Service Management" from AXELOS Global Best Practice.