James Williams Jr

James Williams Jr has a diverse work experience spanning over several years. James has worked at various companies in different roles. James began their career at DHL as a Customer Service Agent/Dock Foreman, where they managed special projects and provided logistics support. James then worked at Texas Instruments as a Service Specialist Associate, providing network and desktop support. After that, they joined Solar & Cameron as a Help Desk Analyst, assisting with VPN and PeopleSoft support. James then worked at Jc Penny as an Application/Deployment Support Specialist, supporting over 1000 end users and troubleshooting various technical issues. Later, James worked at LPC (ICS Staffing) as an IT User Administrator, handling support tickets and user account management. James then joined Infosys Ltd as a Junior Operations Associate, providing logistics and operations support. James also worked at ATOSA CATERING EQUIPMENT as a Technical Support Agent, assisting customers with technical issues. Currently, they are employed at Cloudmed, an R1 company, as a Lead Onboarding Engineer, managing day-to-day operations and supporting onboarding and troubleshooting efforts. Throughout their career, James has developed strong technical skills and experience in customer support and operations.

James Williams Jr has an associate degree in Computer Network Systems from ITT Technical Institute, which they obtained from 2009 to 2011. In 2018 to 2019, they attended CCI Training Center and earned a degree in Computer Network Administrator with a focus on CNA.