Dagmar van Pelt has a diverse work experience spanning multiple industries. Dagmar is currently working as the Head of Customer Success at Cloudteam Company, where they are responsible for overseeing customer satisfaction and ensuring successful implementation of Salesforce and FinancialForce consulting services. Prior to this role, Dagmar served as the Client & Operations Manager at Cloudteam Company, where they managed client engagements and operations for the delivery of cloud solutions globally.
Before joining Cloudteam Company, Dagmar worked as a Life Coach at lifecoach.nl, helping individuals find sustainable solutions by understanding and addressing their emotions and feelings within the appropriate context.
Dagmar also held positions at Fruition Partners B.V. | Northern & Central Europe, where they worked as a Client Manager, and at Logicalis SMC, where they served as an Account Manager. At Fruition Partners, they contributed to the global ServiceNow practice and assisted clients in harnessing the power of innovation. At Logicalis SMC, Dagmar played a crucial role in transforming IT organizations into dynamic and agile service brokers through streamlining and automating primary processes.
Earlier in their career, Dagmar worked at Capgemini in various roles, including Cluster Lead, Operation Manager, People Unit Leader, Practice Manager, Manager Resource Management Group, and Managing Consultant. In these roles, they led and managed teams, drove digital transformation solutions, and oversaw resource management operations.
Dagmar's work experience also includes a role as a Beleggingsadviseur Private Banking at ABN Amro Bank N.V., where they provided investment advice to private banking clients.
Through their diverse work experience, Dagmar has developed expertise in customer success management, consulting services, life coaching, account management, and digital transformation solutions.
Dagmar van Pelt's education history includes several qualifications in the field of communication and personal development. In 1993, they attended Rotterdam University of Applied Sciences, where they pursued a degree in Commerciële Economie International Management. Dagmar completed their studies in 1997.
In 2013, Dagmar attended SUAS - A Schouten & Nelissen Company to further their knowledge in coaching. Dagmar obtained a Co-Active Coach certification during that year.
From 2015 to 2018, Dagmar attended Phoenix Opleidingen, where they completed a three-year program in Professioneel Communiceren and received a Post HBO degree.
In 2020, Dagmar attended NLP Worldwide and received an NLP Practitioner Certificate in Neuro Linguistic Programming.
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