Dan Sullivan

QA & Customer Success Engineer at ClubExpress

Dan brings over 20 years of experience in IT/customer support in industries such as healthcare, financial, and restaurant. Dan is a graduate of Marquette University. Prior to joining the SaaS (Software as a Service) world with ClubExpress, he has previous experiences as a systems analysis specialist for Abbvie, helping customers resolve technical or training questions with a speciality medication prescribing website, traditional help desk roles resolving callers’ hardware or software issues and a jack-of-all trades solo IT Specialist for a franchise group of 31 Panera Bread restaurants. He is passionate about continuous improvement and strives for excellence when helping customers. He has two wonderful daughters and enjoys laughter, cycling, golf as well as following Chicago pro-sports teams.


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ClubExpress

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ClubExpress provides clubs and associations with an Internet platform to manage both front-office and back-office operations. ClubExpress combines the association web site with the membership and non-member databases, secure online member signup, renewals and expirations, credit-card processing, membership directory, discussion forums, event calendar and online registration, E-commerce storefront, committees, documents, interests, surveys, and other modules based on what clubs and associations do. The platform includes a full suite of administration tools to run the organization. There is no programming or HTML experience required; everything is controlled by menus and dialog boxes, and all changes are immediately live. We use state-of-the-art security, there's no advertising and associations own their data at all times.


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11-50

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