Dan Sullivan

QA & Customer Success Engineer at ClubExpress

Dan brings over 20 years of experience in IT/customer support in industries such as healthcare, financial, and restaurant. Dan is a graduate of Marquette University. Prior to joining the SaaS (Software as a Service) world with ClubExpress, he has previous experiences as a systems analysis specialist for Abbvie, helping customers resolve technical or training questions with a speciality medication prescribing website, traditional help desk roles resolving callers’ hardware or software issues and a jack-of-all trades solo IT Specialist for a franchise group of 31 Panera Bread restaurants. He is passionate about continuous improvement and strives for excellence when helping customers. He has two wonderful daughters and enjoys laughter, cycling, golf as well as following Chicago pro-sports teams.

Timeline

  • QA & Customer Success Engineer

    Current role