Ilaria Vilardi

Ilaria Vilardi is an experienced professional in support operations and customer service, currently serving as the Senior Support Operations Manager at Clue by Biowink since January 2017. Ilaria has a strong background in technical support and operational efficiency, having also held the position of Senior Support Specialist at the same company. Previous roles include guest services and front desk intern positions in the hospitality industry. Ilaria's educational background includes extensive training in coding and technology, with a Master’s degree in Tourism Marketing and Social Media Management, as well as specialized certifications in Scrum, React development, and artificial intelligence.