Darren Goodfellow

Darren Goodfellow is a pragmatic and commercially focused Business Analyst with extensive experience in delivering projects within multi-client change programs. Currently serving as the Chapter Lead of Business Analysis for Personal Banking (Digital Solutions) at Virgin Money UK PLC since April 2019, Darren previously held various roles at CYBG PLC from May 2015 to November 2020, including Business Design Consultant and Business Design Lead. Earlier career experience includes positions at Capita Life & Pensions from May 2005 to May 2015, and Somerfield from June 2000 to May 2005, where responsibilities encompassed business analysis, customer service, and grocery management. Darren is skilled in managing teams, ensuring service level agreements, and delivering on financial KPIs.