Victoria Stephen

Victoria Stephen is an accomplished financial professional currently serving as a Financial Wellbeing Manager at Virgin Money since November 2019, focusing on eradicating poverty among the customer base and addressing the Cost of Living challenges. Previously, Victoria held various roles at RBS, including Customer Journey Manager, Linkage Manager, Branch Manager, and Customer Adviser, where responsibilities spanned customer service, team leadership, and compliance with regulatory changes. Additionally, Victoria has worked part-time as a Group Fitness Instructor for Les Mills UK since February 2016, promoting fitness and wellbeing across multiple venues. Victoria began a career in retail management as a Retail Assistant Manager at TUI, leading a team during a significant brand transformation. Education was completed at Carluke High School from August 1997 to June 2003.