Anna Frolova Ben-Yelles

Anna Frolova Ben-Yelles is a seasoned User Researcher at CMA CGM since May 2021, focusing on enhancing user understanding within B2B contexts through multi-channel research methods and UX design collaborations. Prior to this role, Anna served as a UX Consultant at Ecco-Technologies and as a UX Design Trainer at Masterclass, facilitating training programs in UX Design. Anna's earlier experience includes founding a user experience research lab at Editis and contributing as a Product Manager in developing educational platforms. Additionally, Anna has held project management roles at Nathan and Paraschool, and has been involved in academia as a lecturer in various institutions, including European Humanities University. Academic credentials include a PhD in Visual Culture and Communication from the University of Paris I: Panthéon-Sorbonne and a certification in UX Design from GOBELINS Paris.