Marcia Jimenez Otarola

Marcia Jimenez Otarola is currently serving as the Director of Business Continuity and Quality Management Systems at CMI-Corporación Multi Inversiones. Previous to this role, Marcia held positions at Citi and VMware focusing on business continuity, crisis management, and quality assurance. With a background in project management, risk analysis, and quality control, Marcia brings a wealth of experience in ensuring operational resilience and regulatory compliance within the organizations Marcia has worked for. Marcia's educational background includes a Master's in Business Administration with specializations in Quality Management and Operations Management, as well as certifications in ISO 9001, Six Sigma, COBIT, and ITIL.