Mary Pat Zolna

Mary Pat Zolna is a seasoned professional with extensive experience in compliance, vendor management, training, communication, and change management, currently serving as the Director at CNA Insurance since March 2018. Zolna has held various leadership positions, including Operational Excellence Director and Program Management Director, where responsibilities included managing strategic initiatives to enhance operational efficiencies and reduce expenses. Prior roles at Allstate Financial encompassed senior management positions in recruiting, agency distribution, and training, where Zolna significantly improved onboarding processes and educational frameworks. Zolna holds a Master’s degree in Management and Organizational Behavior from Benedictine University, a Bachelor’s degree in English from the University of Illinois Urbana-Champaign, and an Associate's degree from Harper College.