Michael Leblanc

Michael LeBlanc is an experienced Senior Data Management Analyst at CNA Insurance, with a career spanning over two decades in customer service and management roles. Prior to CNA Insurance, Michael served as FMLA Manager at ComPsych, overseeing a team of customer care specialists and managing FMLA claims inquiries. Experience includes a significant tenure at HSBC Card Services, where Michael was a Senior Manager for Customer Service & Sales, managing over 125 employees and a $5M budget. Earlier roles at Household International involved leading various customer service teams and implementing training programs to meet quality and production targets. Michael holds a Bachelor's degree in Business Management from Illinois State University.