Miguel Rosario

Miguel Rosario currently serves as a Claims Operations Manager at CNA Insurance since September 2023. Prior to this role, Miguel held various leadership positions including Director of Customer Advocacy & Solutions at The Institute of Internal Auditors Inc., where supervision of a 14-member team enhanced service delivery for a global organization. Experience also includes market growth initiatives as a Market Manager at Cloudbeds and strategic sales as Acquisitions Manager at Hotelbeds. Miguel's extensive background in hospitality includes managing large teams in key roles at the Gaylord Palms Resort and Tourico Holidays, focusing on operations, client services, and customer satisfaction. Miguel holds a degree in Hotel and Resort Management from the State University of New York at Delhi.