Will Lachapelle

Will LaChapelle currently serves as the Director of Medical Bill Review at CNA Insurance since February 2021. Additionally, Will is a member of the CLARA Advisory Panel at CLARA Analytics, providing expertise in transforming claims operations with AI since November 2019. Previously, Will held multiple positions at QBE North America from October 2016 to February 2021, including AVP of Technical Ops & Workers' Compensation Procurement and AVP of Claims Vendor Management. Prior experience at Zurich North America spans from May 2000 to October 2016, where Will advanced through roles such as AVP of Claims Procurement, Senior Vendor Management Specialist, and Account Management Executive. Will holds a Bachelor of Arts in Management & Leadership from DePaul University and an Associate of Arts and Sciences in Business Administration and Management from Harper College.