Rich Heckner

Director Client Services at CoAdvantage

Rich Heckner has a diverse work experience. Rich is currently the Director of Client Services at CoAdvantage. Prior to this, they worked at TriNet as a Director of Client Services from 2016 to 2019. In this role, they spearheaded the implementation of companywide initiatives and managed a migration project. Rich also developed a process to ensure proper service delivery for at-risk clients. Before that, Rich worked as a Regional Director of Client Services at TriNet from 2004 to 2015. In this role, they oversaw client relationships and coordinated the delivery of HR services. Rich also served as the Solutions Center Manager from 2001 to 2004, leading a customer care department. Prior to TriNet, Rich worked as a Recruiter at Randstad North America, where they managed a portfolio of contacts and marketed candidates to employers. Rich also worked as a Senior Account Manager at MBNA America from 1998 to 2000.

Rich Heckner received a Bachelor's of Science degree in Business Administration, with a focus on Marketing, from Drexel University in 1996. The start date for this education is not provided.

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Timeline

  • Director Client Services

    2020 - present

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