Milan M. currently serves as a Senior Customer Success Manager at Coalition, Inc., starting in January 2024. Prior experience includes roles as a Senior Customer Success Manager at Humn, where a focus on enhancing driving and fleet behavioral risk through the Rideshur platform was established. Milan has also contributed as a Customer Success Manager at Nodes & Links, leveraging technology to assist project managers across various industries. At Gravity Sketch, initial contributions led to the development of the Customer Success function, culminating in a role as Technical Success Manager. Previous positions include Client Technical Operations at Community Fibre Limited, Website Project Manager at SIMPLY ELECTRICAL, Designated Fines Officer at HM Courts & Tribunals Service, and Information Technology Support Specialist at Amazon. Milan holds a BSc in Computer Science from Middlesex University, with specialization in Artificial Intelligence and programming.
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