Coast Capital Savings
Joyce L. is an experienced digital user experience professional with a robust career spanning over 15 years. Currently serving as the Director of Digital UX at Coast Capital Savings since August 2017, Joyce has successfully grown the UX team, refined project lifecycle processes, and introduced methodologies to enhance transparency, feedback, and efficiency in digital projects. Previous roles at Coast Capital Savings include Senior Manager and Manager of Digital UX, during which Joyce expanded the UX team and established critical processes impacting product success. Prior experiences encompass senior UX roles at IUGO Mobile Entertainment, BuildDirect, and various freelance consulting projects that demonstrate proficiency across user research, design strategy, and team mentorship. Joyce holds a Bachelor of Science in Interaction Design from Simon Fraser University.
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