Donald Palmer

Don began his career in public transportation as a Port Authority of Allegheny County Bus/Rail Operator in Pittsburgh, Pennsylvania, in 2003. He worked his way to the position of Director of Road Operations before taking on the role of Chief Operating Officer for the Capital Area Transit System in Baton Rouge, Louisiana. He joined Coast Mountain Bus Company in 2017 with a wealth of transit operations knowledge and experience. Don currently oversees one of the largest divisions within CMBC, which includes six operational depots, Transit Security, TComm/Transit Supervisors, and Service Design.

Don earned a Master of Business Administration from Point Park University and Bachelor of Science in Organizational Leadership from Duquesne University. Prior to starting his post-secondary education, he was a Sergeant with the United States Marine Corps, where he was first introduced to transit by serving as a Motor Transport Operator and Line Mechanic. Don has received numerous industry awards including being named a "40 Under 40" by Mass Transit magazine in 2020. He has a well-earned reputation for his focus on customer service excellence.