Rachel Cecchini

Communications Quality Assurance Manager at Coastal Medical Transportation Systems

Rachel Cecchini currently serves as the Communications Quality Assurance Manager at Coastal Medical Transportation Systems, a role initiated in May 2023. In this position, Rachel specializes in the review of data from the 911 computer system and audio recordings to ensure quality assurance, while also providing leadership and support to telecommunicators in the application of IAED Medical Priority Dispatch protocols. Previously, Rachel held various roles at Fallon Ambulance Service from March 2014 to September 2023, including CQI/QA, Communications Supervisor, and EMT-B. Rachel's educational background includes attendance at Quincy College from 2007 to 2008.

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