Aparna Dutta

Aparna Dutta is a Senior Service Desk Analyst at Coates since November 2021, specializing in technical troubleshooting, problem management, and contributing to service improvement initiatives. Prior experience includes roles as a Service Desk Analyst at Palo Alto Networks and Desktop Support Specialist, where technical support for desktops and peripherals was provided. At Monaco Solicitors, Aparna served as an Information Technology Support Analyst, focusing on installing and configuring IT hardware and systems. Earlier experience as a Senior Analyst at HCL Technologies involved providing IT assistance for a project with Exxon Mobil. Aparna holds a Master’s degree in Information Technology from Macquarie University and a Bachelor's degree in Electronics and Communications Engineering from Greater Noida Institute of Technology.