Graciella Briceno

Graciella Briceno has worked in a variety of customer service roles since 2014. Graciella began their career as a Costumer Service Agent for Libroria, followed by a Costumer Service Agent for Pepephone from 2016-2018. In 2018, they moved to LURDES BERGADA as a Customer Service Sales Assistant, followed by a Senior Customer Care Specialist at Lola Market from 2020-2021. Currently, they are working as an Employee Care Agent at Cobee and a Customer Success at DrSmile, where they provide personalized advice to patients, resolves doubts, manages incidents, and manages negative feedbacks through the app, chat, phone, and email.

Graciella Briceno studied Interpretación escénica at Escuela Rajatabla from 2012 to 2015. Graciella then went on to pursue a Diplomatura in Montaje at Instituto del Cine Madrid from 2018 onwards.