RICARDO GONÇALVES

Analista de Customer Operations at Cobli

Ricardo Gonçalves has a diverse work experience spanning over several years. Most recently, they worked as an Analyst of Customer Operations at Cobli since September 2021. Prior to that, from August 2020 to January 2021, they held the position of Commercial Leader at REALIZAR EMPREENDIMENTOS EDITORIAIS, where they were responsible for sales and B2B/B2C customer service, including goal setting, KPI monitoring, and team management. Before that, they worked as a Freelance Commercial Consultant from January 2019 to August 2020. In 2018, Ricardo served as both a Sales Manager at Comercial Loucas E Aluminio Peres Ltda for a brief period and a Store Supervisor at Movida Aluguel de Carros, where they oversaw car rental operations and inventory management. Prior to that, they gained extensive experience at Made in Brazil Music Megastore in various roles, including Commercial/Operational Manager, Submanager, and Senior Salesperson between 2006 and 2017.

Ricardo Gonçalves completed their education in a chronological order as follows:

From 2013 to 2015, Ricardo attended Estácio where they pursued a degree in Processos Gerenciais, specializing in Administração e Negócios.

In 2015, Ricardo continued their education at Estácio and completed a Post-Graduation degree in Direito do Consumidor (Consumer Law).

In 2017, Ricardo pursued a Post-Graduation degree in Gestão de Inovação e Empreendedorismo (Innovation and Entrepreneurship Management) at Estácio.

The provided information does not extend beyond 2017, so Ricardo's education history beyond this point is unknown.

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Timeline

  • Analista de Customer Operations

    September, 2021 - present

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