Rebecca Sullivan

Rebecca Sullivan has extensive experience in customer support and banking operations, currently serving as a Call Center Customer Support Coordinator at COCC since December 2020. Prior to this role, Rebecca held various positions at Berkshire Bank from November 2011 to October 2019, including Electronic Banking Representative, Item Processing Clerk, Quality Control Representative, and Call Center Agent. In these roles, responsibilities included managing online banking administration, leading the testing and implementation of online banking services, balancing branch transit items, and ensuring compliance with legal documentation. Rebecca holds a Bachelor's degree in Data Science from Eastern Connecticut State University, earned between 2020 and 2022.