Carrie Chatelain

Carrie Chatelain, MBA, is an experienced Group Product Manager at Coconut Software and a Group Software Product Manager for E-comm CX at Article, where significant contributions include enhancing customer experience and achieving substantial reductions in order inquiries. With a strong background in product management at TELUS, Carrie led teams in developing innovative video products and optimizing customer service strategies, demonstrating excellence in cross-functional collaboration and executive strategy planning. Carrie holds an MBA and a Bachelor of Arts in Economics from The University of British Columbia, as well as a Bachelor of Commerce degree from the National University of Singapore.