Shahar is responsible for designing and leading Code Ocean’s customer success organization, which includes customer success management, training, enablement, and support. He brings 15+ years of experience in customer success, professional services, and operations. Prior to Code Ocean, Shahar worked at Profitect, Inc. where he grew the customer success team and processes at scale, from the ground up. Following acquisition by Zebra Technologies, Shahar designed and implemented processes across the global organization’s customer base while driving operational excellence, team collaboration, and high-levels of customer satisfaction. Shahar holds a bachelor’s degree in psychology and management from Ben Gurion University and MBA from Brandeis University.
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