Eder Susanne

Eder Susanne is a seasoned professional with extensive experience in business process management and customer experience. Currently serving as the Group Senior Business Process and CX Expert at Coface since June 2022, Eder previously held the position of Business Process Excellence Manager for Order to Cash at OMV from December 2018 to May 2022. Prior to this role, Eder worked as a Business Process Expert for FICO, OTC, and After Sales at Semperit Holding AG from August 2013 to November 2018, demonstrating a consistent focus on enhancing business processes across various sectors.