Mary Joy Mykhaella Nipay

Mary Joy Mykhaella Nipay has had a variety of technical support and customer service roles throughout their work experience. Mary Joy Mykhaella currently works as a Technical Support Engineer at COFENSE starting in January 2022. Prior to that, they worked at Transnational E-Business Solutions, Inc. as a Technical Support Engineer from July 2020 to January 2022. From March 2018 to June 2020, they worked at Accenture as an Advanced App/Cloud Support & Engineer Senior Analyst. Mary Joy Mykhaella also gained experience at Geodata Systems Technologies, Inc. as a Senior User Support Analyst from November 2016 to March 2018, and as a Junior User Support Analyst from December 2014 to October 2016. Mary Joy Mykhaella was a Customer Support Representative at C3/CustomerContactChannels, Inc. from July 2014 to December 2014. Additionally, they worked as a Technical Support Specialist (Intern) at Makati Development Corporation from November 2013 to March 2014, and as a Technical Support Representative at Harte Hanks from April 2013 to August 2013.

Mary Joy Mykhaella Nipay earned their Bachelor's Degree in Information Technology from STI College - Global City, completing their studies from 2010 to 2014. In addition to their degree, they have obtained various certifications over the years. In 2015, they obtained the MCPS: Microsoft Certified Professional certification from Microsoft. Mary Joy Mykhaella further expanded their knowledge in the field by obtaining the MS: Implementing Microsoft Azure Infrastructure Solutions certification from Microsoft in 2015. In the same year, they also achieved the MCSA: Windows 8 and MCSA: Office 365 certifications from Microsoft. Continuing their professional development, Mary Joy obtained the MCSE: Cloud Platform and Infrastructure certification from Microsoft in 2017, along with the MCSA: Windows Server 2012 certification. In 2019, they gained the Microsoft Certified: Azure Fundamentals and Microsoft 365 Certified Fundamentals certifications from Microsoft. To enhance their expertise, they obtained the Microsoft Azure Security Technologies certification from Microsoft in 2019. In 2020, Mary Joy obtained the PhishMe Certification from COFENSE. Lastly, in 2023, they obtained multiple cybersecurity awareness certifications from LinkedIn, including "Building a Cybersecurity Awareness Program," "Building a Cybersecurity Awareness Program: Phishing Simulations," "Cybersecurity Awareness: Cloud Security," "Cybersecurity Awareness: Social Engineering," "Cybersecurity Careers: Getting Started as a CISO," "Cybersecurity Awareness: Cybersecurity Terminology," "Cybersecurity Awareness: Phishing Attacks," and "Securing Your Home Office." Additionally, in 2018, they obtained the Certification of Eligibility from the Civil Service Commission.