Nikolay Alekseenko has a strong background in IT support and implementation, with experience in managing teams, project management, and building ITIL-related processes. Nikolay has worked for companies like Unily, IHS Markit, Microsoft, and others in various technical roles. With a PhD in Physics from Lomonosov Moscow State University, Nikolay has demonstrated success in turning overloaded teams into effective structures, improving customer satisfaction, and meeting SLAs. Their technical knowledge and leadership skills have contributed to their achievements in the IT industry.
October, 2023 - present
Vice President, Customer Experience GES Central at Cisco
Sales Support Executive at Assiduus
Facilitator, S2S Peer Support Groups at HEAL
Client Success Manager - Forward Thinker | Digital Transformation Evangelist at ISHIR
Account Manager at Maze