Kevin Duffy

Senior Manager Customer Support at Cogent Communications

Kevin Duffy is a senior manager of customer support at Cogent Communications, overseeing staff, maintaining customer satisfaction, and providing problem-solving resources. With experience as a customer support engineer at both Cogent Communications and Comcast, Kevin has a strong background in resolving service-related issues for customers. Additionally, their experience as a cable technician involved installation, troubleshooting, and repair of cable, internet, and digital voice services for residential customers. Kevin also has experience in network cabling installation and repair from their time at SCD Information Technology.

Links

Previous companies

Comcast logo
SCD Information Technology logo

Timeline

  • Senior Manager Customer Support

    July, 2014 - present

  • Customer Support Engineer

    May, 2009