Jason Didonato

Jason DiDonato has extensive experience in customer service and project management. Currently serving as a Senior Customer Service Agent at FedEx since June 2014, Jason also continues to work as a Project Manager at Cogneato Incorporated since October 2011, where responsibilities include maintaining daily projects, providing technical support, and managing communications with over 100 clients while overseeing invoicing and payments. Previous roles include positions at Barnes & Noble, where Jason transitioned from a Bookseller to Assistant Manager, and at PetSmart and Blockbuster, where operational oversight and management were key responsibilities. Education includes a Bachelor of Arts in Integrated Studies from Kent State University, completed in May 2021.