Jamie Andreson

Solution Delivery Lead at Cognigy

Jamie Andreson has a diverse work experience spanning multiple industries. Starting in 2006, Jamie worked as a Content Management Intern at State Street, where they updated metadata on documents to enhance search capabilities. In 2007, Jamie served as a Securities Lending Intern at State Street Global Markets, contributing to organizing and tracking legal documents and contracts.

In 2008, Jamie worked as a Manager at Waldenbooks, overseeing daily operations and managing a team of 13 employees. They implemented marketing strategies and managed financial administration.

From 2009 to 2010, Jamie joined CVS Caremark Corporation as an Online Marketing Specialist. They supported e-commerce marketing initiatives, managed reporting documentation, coordinated promotions, and created landing pages using CMS systems.

From 2010 to 2018, Jamie was employed by Zeta Interactive (formerly e-Dialog/Ebay Enterprise) in various roles. As a Producer/Campaign Developer, they created and mailed dynamic campaigns for clients like Direct Brand/Bookspan, AirTran, UPS, and Giant Eagle. As a Developer, Jamie built personalized mailings for British Airways and advised clients on technology capabilities. As a Development Manager, they provided technical support to clients and internal teams, advised and collaborated with developers, and served as a first point of contact for solution support.

Jamie then joined Xandr in 2018 as a Technical Account Manager at AppNexus. They managed account relationships, provided technical support, and worked on project solutions until 2020.

In 2020, Jamie started working at Conversocial, A Verint Company, as a Senior Manager, Technical Solutions. They later transitioned to the role of Messaging Solutions Principal before leaving the company in 2022.

Jamie's most recent role is as a Senior Solutions Architect at Cognigy since October 2022. Overall, Jamie's experiences cover technical solutions, management, marketing, and project coordination in various organizations.

Jamie Anderson's education history begins in 1999 when they attended Worcester Academy and obtained a High School Diploma. From 2003 to 2004, they attended Drexel University's LeBow College of Business, studying Management Information Systems. Afterwards, Jamie attended Northeastern University from 2004 to 2008, where they obtained a Bachelor of Science in Business Administration (BSBA) with a focus on Management Information Systems.

In terms of additional certifications, Jamie acquired the following: In May 2020, they completed the Effective Crisis Communication program at Northeastern University. In October 2022, they completed the Cognigy.AI Developer Course, the Cognigy.AI Foundation Course, and the Conversation Design Course, all through Cognigy Academy. They also completed the Level 1: Cultivating Your Resilient Leadership Identity program at Northeastern University in March 2020.

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