Pinky Thakkar is an experienced Lead User Experience Architect currently at Cognisoft Technologies LLC since April 2024, leading the development of user personas and workflows while ensuring design consistency across digital platforms. Previously, Pinky served as Sr. UI/UX Design Lead at Pure Storage, overseeing significant redesigns and facilitating UI improvements for various applications. Pinky's extensive background includes roles at Juniper Networks, GE Renewable Energy, and Cisco, focusing on enhancing user experience through usability testing, data evaluation, and collaborative design processes. Educational qualifications include a Master's degree in Information Technology from Assam Don Bosco University and various certifications in usability and human factors.