Josie Zart

Josie Zart serves as a Training Team Manager for Trust & Safety at Cognizant since May 2024, leading the development and implementation of strategic training programs across multiple accounts in the tech industry. Prior to this role, Josie held various positions at FARFETCH from November 2017 to May 2024, including Service Improvement Lead, Training Lead, Snr Training Specialist, and Training Specialist, where responsibilities encompassed training, quality, process, and automation focused on enhancing Customer Excellence Service. Josie's earlier experience includes serving as a Senior Trainer at SELLBYTEL Group, delivering specialized training in technical support and customer service. Educational achievements include a CCP in Training from PH+ and a degree in Radiology from Atlântica.