Tosin A.

Tosin A. has worked in various customer success and training roles since 2014. In 2014, Tosin began working as a Customer Success Manager at The Luminous Digital, where they managed over 30 mid-market and enterprise accounts, including Fortune 500 clients. In 2017, Tosin began working as a Graduate Research and Teaching Assistant at Queen's University. In 2018, Tosin began working as a Training Specialist at Advantage Solutions: Sales, Marketing, Technology. In 2019, Tosin began working as a Client Success Manager - Enterprise at Recruit Rite, where they maintained an excellent relationship with a portfolio of enterprise clients. In 2021, Tosin began working as an Enterprise Customer Success Manager at Marchex, where they managed all aspects of client communication and identified and closed new business opportunities. Most recently, in 2022, Tosin began working as the first Customer Success Manager at Cognota, where they are functioning as the customer advocate and providing internal feedback on how to better serve customers.

Tosin A. has a Master's degree from Queen's University and is currently pursuing a certification in The Future of Workplace Learning from LinkedIn, which is expected to be obtained in June 2022.