Gustavo Hidalgo Aranda

Executive Vice President (evp) Global Service at PayComplete

Gustavo Hidalgo Aranda has a diverse work experience in various leadership roles. Gustavo is currently serving as the Executive Vice President (EVP) Global Service at PayComplete since September 2023. Prior to that, they worked at Dornier MedTech as the Head of Technical Service & QA|RA Iberia from June 2022 to September 2023 and as the Head of Technical Service Iberia (Spain & Portugal) from September 2022 to June 2023.

From 2018 to 2022, Gustavo worked at ITW as the Technical Service Director Europe | Africa, where they managed service operations in Europe & Africa for the Division of ITW, Hi cone with a business of approximately $280M. Gustavo also led a highly competent team of 8 direct reports and was responsible for heading the Europe service and support division.

Prior to that, they worked at Werfen as the Service Process Manager (Spain & Portugal) / Service Director from December 2016 to April 2018. At Olympus Europe, they served as the Quality Service Manager from July 2015 to December 2016.

Gustavo's work experience also includes roles at Tyco Fire Protection Products, LPG Tecnicas en Extinción de Incendios, S.L., LPG Prevención y protección, and Fike Corporation. In these positions, they held various leadership roles in quality management, technical service, and project management.

Overall, Gustavo has extensive experience in leading service operations, quality management, and technical service in various industries, including healthcare, manufacturing, and fire protection.

Gustavo Hidalgo Aranda's education history includes various degrees and certifications in business and management fields. Gustavo obtained a diploma in Industrial Electronics from IES Pedraforca in 1995. Gustavo then pursued a Bachelor's degree in Business and International Economics from Universitat de Vic – Universitat Central de Catalunya, a Bachelor's degree in Management and Public Relations from IICP (Paris), and a Bachelor of Business Administration (BBA) from Staffordshire University, all completed between 2003 and 2007. Additionally, they completed a Master's degree in Financial Management from ESERP Business & Law School in 2008 and a Master's degree in Supply Chain Management from EAE Business School in 2015.

Recently, they have been focused on further specialization by pursuing the Program ThePowerMBA with specialization in Digital Marketing from thePower. Gustavo has also obtained various certifications, including ones in CMO, Growth Hacking, Marketing de Influencers, and SEO, all from thePower. Gustavo has completed certifications in Lean Six Sigma Green Belt from Tyco, IRCA Lead Auditor ISO9001 from TÜV Rheinland, Auditor Interno OHSAS 18001 from TÜV Rheinland España, Lead Auditor ISO 13485 from BSI, and other certifications in project management and business skills from Harvard Business Publishing Education and LinkedIn.

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Timeline

  • Executive Vice President (evp) Global Service

    September, 2023 - present

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