Julian Lekov

Head Of Customer Success at CoinPayments

Julian Lekov has a diverse work experience spanning several companies and industries. Julian recently joined CoinPayments in 2022 as a Customer Success Manager. Prior to this, they worked at Crypto.com from 2020 to 2022, starting as a Customer Excellence Expert before transitioning to the role of Senior Customer Experience Associate. In this role, Julian developed key skills such as multitasking and working under pressure and became knowledgeable about the products and services, sharing their expertise with junior agents. Before their time at Crypto.com, Julian worked as a Marketing Assistant at HireME in 2018 and as an Intern at UniCredit Bulbank in the same year. During their internship at UniCredit, they gained experience in managing client queries and improving organizational skills. Julian also worked as a Chat Support Communication Specialist at Sixty K Ltd (60K) in 2018 and as a Tour Guide at Apollo Norge in 2017.

Julian Lekov completed their Bachelor's degree in Economics/Business Studies from The University of Manchester from 2017 to 2020. Prior to that, they attended Zlatarski International School from 2012 to 2017, where they obtained their IB degree in Economics. Additionally, Julian has earned several certifications, including the Startup Stories: Remote Airbnb Host Automates Rental Process from LinkedIn in September 2022, Superhost from Airbnb in April 2022, the Stellify Award from The University of Manchester in July 2020, and the Manchester Leadership Gold Award from The University of Manchester in July 2019.

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