Precious Bababusuyi

Precious Bababusuyi is an experienced Customer Success Manager currently at CoinSmart since June 2022, where notable achievements include a 15% increase in customer retention and a 20% reduction in inquiries through effective strategy and training programs. Previous roles as a Customer Success Specialist at Affirm and Bronston Canadian Academy demonstrated expertise in utilizing KPIs to monitor customer satisfaction and leading onboarding sessions, enhancing overall customer experience and satisfaction by 25%. Precious holds a Bachelor of Arts in Global Tourism Management from Royal Roads University and a high school diploma from Ezekiel International College, further complemented by studies at Centennial College.