Cindy Delgado Casanova

Cindy Delgado Casanova is an experienced professional in customer support and administrative roles with a strong background in cyber security and financial management. Currently serving as a Customer Support Specialist at Sesame HR since June 2025, Cindy previously worked as an IAM Cyber Security Analyst at Kavak.com, managing access requests across multiple applications while ensuring adherence to service-level agreements. Cindy's extensive experience includes roles such as Administrative Assistant at GitteModa, Telemarketing Advisor at EAATA Autel, and Operations Leader at Tiendas en Línea de Colombia S.A.S Neumarket, where skills in process optimization and customer satisfaction were emphasized. Educational qualifications include a Técnico Superior Universitario in Business Administration from Instituto Universitario de Nuevas Profesiones and additional training in accounting and organizational finance.