Ryan Hsiung

Ryan Hsiung has a diverse work experience spanning several roles and companies. Ryan is currently the Director of Customer Support & Customer Success at CoinSmart, a position they started in March 2022. Prior to this, Ryan worked at Fleet Complete from 2018 to 2022, holding the roles of Manager of Digital Customer Experience and Customer Enablement Analyst. Before that, they were a Client Success Manager & Zendesk Manager at Coinsquare in 2018. Ryan's earlier experience includes working at LafargeHolcim from 2012 to 2017, where they held various positions including Procure To Pay Analyst, Customer Service Platform Manager, Accounts Payable Analyst, and Master Data Specialist.

Ryan Hsiung obtained a Bachelor's Degree in Business Administration/Marketing from the Goodman School of Business at Brock University from 2006 to 2011. Prior to that, they attended Notre Dame Catholic Secondary School but there is no available information on their degree or field of study. In addition to their education, Ryan has obtained several certifications including a Professional Scrum Master™ certification from Scrum.org in October 2018, a Lean Six Sigma Yellow Belt (Lean Manager) certification from CUBIK Partners in November 2016, and a Zendesk Support Administrator Expert certification from Zendesk in March 2022.