Shivam Rai

Shivam Rai is an experienced professional currently serving as an Escalation Specialist (Senior Executive/Operations) in Customer Experience at CoinSwitch since July 2021. Prior to this role, Shivam worked at Cognizant as a Senior Project Executive in Client Services from July 2020 to January 2021, and at Wipro as a Customer Service Specialist from November 2018 to July 2020. Shivam completed high school with a focus on Commerce at The Aryans School.