Amanpreet K Padda

Amanpreet K Padda is a seasoned professional with extensive experience in employee relations and customer service. Currently serving as a Senior Employee Relations Executive at Collabera Inc. since April 2013, Amanpreet is responsible for onboarding candidates, educating them about HR and client policies, and conducting exit interviews and new hire surveys, achieving a notable 15% improvement in retention rates compared to the previous year. Prior experience includes a role in technical support at Dell from March 2010 to April 2012, where Amanpreet maintained a daily sales target of $500 while responding to customer inquiries. Additionally, Amanpreet worked as a Customer Service Representative at Convergys from August 2009 to August 2010, ensuring customer satisfaction throughout the flooring service process by managing escalations and providing effective problem resolution.