John Holford

John Holford has a diverse work experience, starting with their current position as Strategic Initiatives Manager at Collective Health since February 2022. Prior to that, they worked at eBay for several roles, including Design Manager in Customer Experience from July 2021 to February 2022, Service Designer in Payments from June 2018 to July 2021, Service Designer in Buyer & Seller Experience from June 2016 to June 2018, Executive Escalations from October 2014 to June 2016, and Risk Management Specialist from June 2013 to October 2014.

John Holford has a background in User Experience Design, with a focus on Interaction Design and Prototyping. In 2018, they attended V School and earned a degree in UX Design. Following that, in 2019, they enrolled in Designlab and completed the UX Academy program, specializing in User Experience Design. Additionally, they obtained several certifications related to UX, such as Interaction Design Foundations, UX Foundations: Multidevice Design, UX Foundations: Prototyping, Learning Design Research, UX Foundations: Accessibility, and UX Foundations: Content Strategy, all from LinkedIn.