Joakim Karlsson

Joakim Karlsson possesses extensive experience in customer support and technical administration, currently serving as Customer Support Manager at Collegial since November 2020, where responsibilities include managing technical support and liaising with the development team for effective problem resolution. Previously, Joakim worked as a System Administrator for Master Data at ICA Gruppen, focusing on the management of master data in compliance with industry standards. Additional roles include Key Account Manager at GAEU Consulting, where the emphasis was on securing EU funding for innovation projects, and Project Administrator at Telenor, contributing to the communication of merger impacts to property owners. Joakim's career also features sales and operational roles at companies such as Chubb, Tele2, Telia, and Netto Marknad Sverige AB, demonstrating a comprehensive background in customer engagement and technical operations.