Erina Farrant

Erina Farrant has extensive work experience in customer support and operations.

Erina started their career at Stint in October 2019 as a Student Operation Executive, responsible for managing student operations. Erina then moved up to become a Support Squad Team Member from April 2021 to July 2021. Following this, they became the Customer Support Team Lead from June 2021 to October 2022, where they supervised and led the customer support team. Their most recent role at Stint is the Customer Support Manager, which they have been in since October 2022.

In addition to their work at Stint, Erina also held a freelance role as a Music Professional affiliated with the BBC at the University of Kent in June 2017 to August 2017. In this role, they were responsible for proofreading and digitizing music scores for a BBC documentary.

Erina Farrant's education history begins in 2015 when they attended Brentwood Ursuline Convent High School, where they pursued A-Levels in Music, English Literature, and Classical Civilisation. Erina then went on to the University of Kent from 2016 to 2019, where they obtained a Bachelor of Arts degree in Music and English and American Literature.

In 2019, Erina Farrant enrolled at the University of West London, where they completed their postgraduate studies in Music Industry Management & Artist Development, earning a Master of Arts degree.

In addition to their formal education, Erina Farrant has also obtained various certifications. In 2020, they completed the "Customer Service Foundations" course through LinkedIn. In 2021, they acquired several certifications, including the "Building Customer Loyalty," "Starting a Memorable Conversation," "Strategic Thinking," and "Time Management: Working from Home" courses, all provided by LinkedIn. Erina also obtained the "CMI Level 7 Award in Strategic Management and Leadership" from the Chartered Management Institute in March 2021 and completed the "15 Secrets Successful People Know about Time Management (getAbstract Summary)" course on LinkedIn in January 2021.