Claire W.

Director Of Consumer Operations at Collinson

Claire W. has a diverse work experience spanning various industries. Claire is currently working at Collinson as the Director of Consumer Operations since February 2023. Prior to that, they held the position of Global Head of Consumer Operations at Collinson from November 2022 to February 2023. Before joining Collinson, Claire worked at Metro Bank (UK) as the Head of Marketing Operations and Customer Communications from June 2022 to November 2022. From 2012 to 2022, they worked at Collinson in different roles such as Head of Travel Experiences Consumer Operations, Head of Consumer Marketing, Head of Customer Lifecycle and Retention, and CRM Loyalty Manager. Claire also has experience working at Claire Ward Consulting as a CRM, CSI and Marketing Business Consultant, at Mercedes-Benz UK as a Regional MCRM Manager, at HR Owen as a CRM and Marketing Manager, and at Nexus/h as a Suzuki dealer marketing executive.

Claire W. completed their Bachelor of Arts (BA Hons) in European business studies with German from the University of Leicester between 1994 and 1998. Prior to that, they attended Richard Lander School from 1987 to 1992, but no specific degree or field of study is mentioned. In terms of additional certifications, Claire obtained the Lean Six Sigma Green Belt from The Knowledge Academy, although the date of completion is not provided.

Links

Previous companies

Metro Bank logo

Timeline

  • Director Of Consumer Operations

    February, 2023 - present

  • Global Head Of Consumer Operations

    November, 2022

  • Head Of Travel Experiences Consumer Operations

    March, 2020

  • Head Of Consumer Marketing

    January, 2019

  • Head Of Customer Lifecycle And Retention For Priority Pass, Loungekey, Lounge Club & Columbus Direct

    June, 2017

  • Head Of Customer Marketing

    March, 2015

  • CRM Loyalty Manager

    October, 2012